About Us
Our Founder Youssef Khalfaoui
Meet Youssef Khalfaoui, the heart and soul behind M Travel Company. With over 25 years of experience in welcoming international guests to Morocco, Youssef's deep roots in Marrakesh and Berber heritage have shaped his unique approach to travel. A former national handball player and a sport psychology graduate, he's not just our founder but also an inspiring chef coach and a devoted father of four. Youssef splits his time between Portugal and Morocco, where he crafts our exceptional tour experiences and oversees our partner network. Occasionally, he personally guides tours in Morocco, sharing his rich local knowledge. Fluent in English, French, and Moroccan Arabic (Darija), and conversational in Portuguese, Youssef embodies the spirit of cultural connection that M Travel Company stands for.
Meet the Team
David Hills
David Hills brings over 35 years of experience in the travel industry, having owned and operated a successful travel insurance company for decades.
He continues to share his deep knowledge and passion as a Concierge Advisor with M Travel Company, offering clients personalized guidance and peace of mind for every journey.
Known for his warmth, wisdom, and unwavering dedication, David remains a trusted voice in the travel industry.
Sami
Choukairi Sami was born in Laayoune, Morocco, in 1979. He holds a BA in Translation Studies (Russian–English) from Lviv, Ukraine, and studied English Literature at Cadi Ayyad University in Marrakech.
After beginning his career with Objectif Maroc travel agency, his dedication led him to become a licensed official English-speaking tour leader in Morocco in 2010. Since then, he has worked with leading travel agencies and tour operators across the country.
Sami specializes in Jewish heritage and historical sites in Morocco and is widely respected for his expertise. He also delivers lectures on Moroccan Jewish history and culture, making him a valued guide for culturally focused journeys.
Hicham Chakir
Hicham Chakir is a dedicated guide with over 25 years of experience, passionately sharing Morocco’s rich culture, history, and landscapes with travelers from around the world.
He has an extensive academic background in sociology, linguistics, heritage, ecology, tourism, and translation. Specializing in Jewish and Islamic heritage, Moroccan arts, and traditional handicrafts, Hicham offers deep cultural insight into Morocco’s diverse identity.
His expertise in tourism management ensures each journey is thoughtfully curated, seamless, and truly memorable.
Yassir Alouahabi
Yassir Alouahabi has been a key member of the Red Platinum Tour team since 2018, serving as both a skilled driver and guide. With extensive experience navigating Morocco’s diverse landscapes, he is an expert in both iconic routes and hidden gems.
Fluent in English, French, Arabic, and Berber, Yassir easily connects with travelers from around the world, sharing deep insights into Morocco’s culture, history, and traditions.
Known for his punctuality, professionalism, and warm personality, he ensures every journey is seamless, comfortable, and enriching.
Rachid
Rachid has been a trusted member of the Red Platinum Tour team since 2022. With excellent knowledge of Morocco’s routes and landscapes, he ensures every journey is safe, smooth, and well-organized.
Known for his professionalism and punctuality, Rachid consistently delivers reliable and attentive service. Fluent in English, French, Arabic, and Berber, he connects effortlessly with travelers from around the world, sharing valuable insights into Moroccan culture, history, and traditions.
His warm personality and dedication make him an invaluable guide and a pleasure to travel with.
Samira Fadil
Born in Agadir and now based in Marrakech, Samira Fadil brings over five years of experience in the tourism transport industry as a dedicated Executive Assistant. She plays a key role in ensuring smooth operations and exceptional service for every client.
Known for her professionalism, attention to detail, and warm personality, Samira is passionate about the tourism industry and committed to excellence. Her enthusiasm and reliability make her a trusted point of contact and an invaluable member of the team.
Hicham Ossoud
Born in Marrakech in 1978, Hicham Essoud has dedicated his career to sharing the beauty and culture of Morocco with travelers from around the world. After working as a skilled driver from 2006 to 2017, Hicham’s passion for creating unforgettable journeys led him to establish Red Platinum Tour in 2017. With a deep love for his home country and its rich heritage, Hicham is committed to providing exceptional travel experiences that showcase Morocco’s vibrant landscapes, history, and traditions. His dedication, expertise, and warm hospitality have made Red Platinum Tour a trusted name for guests seeking extraordinary adventures in Morocco.
Frequently Asked Questions about travelling to Morocco
We are here to help you 7 days a week and respond within 24 hours. Plus, you can find most answers to your questions right on this page.
Everything you need for a comfortable trip since your arrival at the airport in Morocco until the moment you check in for your flight home (we call it airport-airport). You will receive the list of included services and activities along with the final itinerary, but here are the typical inclusions:
- Fast track service to make your arrival quick and easy. The airport Meet&Assist staff meet you at the air bridge and help you pass through immigration to the baggage reclaim and customs. Then they locate and escort you to your tour leader.
- English-speaking tour leader with a superior vehicle who will drive and assist you during the whole trip. He will provide you with all local informations, book restaurants and spas on your request, assist with all daily situations such as money exchange, laundry, shopping etc. He will be available 24/7.
- Bed & breakfast in elegant estates, with high-quality trusted service.
- Local English-speaking guides, knowledgeable and easy-going. Optionally, a permanent guide that stays with you during the whole trip is available.
- Entrance fees to all visited places.
- Dinners in the desert and oasis.
- Previously agreed activities and experiences such culinary tours and classes, wine tasting, mountain bikes and quads riding, hiking, horse riding, hot air ballon and many others.
Tips and any type of personal expenses are NOT included.
We don’t provide any health/travel insurance and we highly recommend you to come with your valid travel insurance. US Department of State has useful tips on selecting such insurance.
There are no essential vaccinations required to enter Morocco. However, make sure you are up-to-date on routine vaccines before every trip. These vaccines include measles-mumps-rubella (MMR) vaccine, diphtheria-tetanus-pertussis vaccine, varicella (chickenpox) vaccine, polio vaccine, and your yearly flu shot. Besides, CDC recommends to have Hepatitis A and Typhoid vaccine.
Private and public medical treatment facilities are available in the major city areas with many doctors having traveled to the US or Europe to receive their training. Private clinics provide a better standard of care however it is a pay upfront system, so it’s worth checking with your insurance provider about the conditions.
Pharmacies are often well stocked in major cities and can treat general illnesses and conditions. If you use any specific medicine, bring it with you. We will happily assist you if needed. Still, if you have some prescription medicine check out the detailed Healthy Travel Packing List provided by CDC.
There is no need to bring cash – you can easily withdraw local cash at ATMs. There are plenty of them including in Morocco (don’t forget to check the applicable fees with your financial institution). Optionally, you can exchange your currency either at the airport upon arrival or at one of the money exchange kiosks in the major cities (some hotels also provide this service but for a less favourable rate).
Morocco: The official currency of Morocco is the Moroccan Dirham, denoted as MAD or Dhs. Approximate exchange rate is 11 dirham = 1 EUR, or 9.95 dirham = 1 USD.
Remember that it’s good to have local change for tips (see below)
Tipping is a very delicate situation for the guests who are the first type in a country with strong tipping culture like Morocco. Where, when and how much to tip can vary quite a bit and this is where many people get confused or frustrated. The rule of thumb is to tip anyone that provides you with good service.
Some tips about tips:
- At the café: 5 to 10 dirhams
- At the restaurant: 10%
- Luggages cart guy (probably you will need some help in the medinas where the vehicles often can’t come to the hotel doors): 20-30 dirhams
- Porters in hotel: 20-40 dirhams
- Leaving riads, it is a good idea is to leave an envelope for all the staff (they used to share): 200-300 dirhams
- Driver/tour leader: 200 dirhams per day (not per person)
- Local guides: all day 600 dirhams, 1/2 day 300 dirhams (not per person)
The first thing that comes to a mind of a person that has never been to Morocco is the dress code. There is no. Women are not required to use headscarf, in Marrakesh or any big city you can observe girls wearing shorts and mini skirts walking hand by hand with others totally covered (full-body veils). In the rural areas, people are dressing way more conservative.
To have a pleasant and comfortable trip, choose clothes having in mind sun + dust + temperature change. Protect your skin with linens and cotton, choose something that can be easy layered (actually, Moroccan traditional clothes will start making a lot of sense from this point of view!). For women, maxi and midi skirts and dresses, harem pants could be a great choice – besides of feeling comfortably while walking and sitting, you will feel quite native in the Kingdom. Both men and women will feel natural in linen pants, jeans, shirts, loose tunics, cardigans. Consider local clothing – there is a great choice of elegant high-quality linen and cotton garment in Marrakesh to bring home with nice memories. + If you are coming in winter months, take a warm jacket, a sweater, woolen socks.
Comfy closed toe shoes is a must to explore both medinas and natural sights. Sandals are not a good choice for dusty streets and souks (neither for hot sands of the desert).
Flip flops to use near the pool or in the shower.
Swimsuit. Yes, even if you are going to the desert, expect swimming pools and hammams! On the beach, you will feel more comfortable in an one-piece swimsuit but a the swimming pools of the hotels you’ll be fine using bikini.
Running shoes if you enjoy jogging. There are gyms and in the majors cities there are parks to run.
Morocco is a perfect place to come with kids and even babies, since you consider some basic planning things. To be short, here come 5 mains reasons:
- It is very safe;
- People will be very helpful and double friendly seeing you with kids;
- The local food is perfect for kids: slow-cooked stew of vegetables and/or meat/chicken fish. Yummy, fresh and super healthy. Additionally, you can ask to cook something specially for your baby (like with no salt or spices) almost in any place be it a riad or restaurant/cafe;
- We have a couple of tour leaders that are very used to assist our guests with small kids. They will consider all the small details and you even can count on some help with playing or porting your kid! (and of course, we provide car seats and strollers);
- We select some of the hotels/riads that are kid-friendly: having no stairs, a lot of space in the garden, swimming pool and other amenities.